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Privacy Policy

Welcome to Heypik's Privacy Policy

On https://heypik.com (from now on, will be referred as heypik.com), visitor privacy is of our serious concern. This privacy policy page describes what kind of personal information may be received and collected by heypik.com and how the information will be used.

How Heypik Uses Personal Information

Generally, the User may browse the Website without providing any personal information. If the User registers on the Website, the data gathered will be incorporated to a file in Heypik in order to manage the Website, provide its Services, offer certain functionalities associated to the status of User (the list of downloads, for instance), and send information to the User about the Services of Heypik or its sponsors through newsletters (the subscription of which can be canceled by Users at any moment from their account). Heypik doesn't gather information about the age or date of birth of their Users when they register. Consequently, there isn't a particular treatment aimed to underage Users. Heypik is only aimed to full age Users. Any information received by Heypik through Contact forms, Broken Link forms, satisfaction surveys available on the Website, or through the email addresses support@heypik.com, will be incorporated to a Heypik file and will only be used with the intention of answer- ing the questions, suggestions or complaints sent by the Users of the Website. Any information received by Heypik through the Work With Us form available on the Website will be incorporated to a Heypik file and will only be used with the purpose of managing the selection process of personnel. The Website includes plugins that allow to perform some actions in social networks belonging to third parties such as Facebook, Twitter, Pinterest or Google+ like sending a publication or show support to the Website, for instance. These plugins are displayed with the logo of their associated social network. If those plugins are accepted, the corresponding content-p will be sent to the adequate social network. The User may find information about how those plugins work and in what way the personal data is used in the privacy policies of these social networks. If the User doesn't wish these social networks to collect these personal data, the plugin shouldn't be accepted and the account should be abandoned before browsing the Website.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to delete your account or request that we no longer use your information to provide you services contact us at support@heypik.com. We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Opt Out/Corrections

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section, or by telephoning, or emailing your request to Heypik.com’s Customer Support department at support@heypik.com. Please do not email your credit card number or other sensitive information.

Protection of Your Personal Information

The Personal Information that you provide in connection with the use of the Site is protected in several ways. Access by you to your account profile is available through a password and unique customer ID selected by you. This password is encrypted. You should strive to use a strong, alpha- numeric password which you should not divulge to anyone. Your Personal Information resides on a secure server that only selected Heypik personnel and contractors have access to via password. Your Personal Information is encrypted whenever it is transmitted to Heypik. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. While we use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any questions about security on our Web Site, you can send email to us at support@heypik.com.

Privacy Complaints

Heypik takes its users' privacy concerns seriously. If you believe that heypik has not complied with this Privacy Policy with respect to your Personal Information, you may contact the Privacy Officer at Shanghai QinTu Network Technology Co., Ltd., Room 102, Block 2, Building 1, No. 690, Bibo Road, Pudong New District, Shanghai, China. In your letter please describe in as much detail as possible the ways in which you believe that the Heypik Privacy Policy has not been complied with. We will investigate your complaint promptly. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Web site, you can contact our Privacy Officer at support@heypik.com.

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